Shipping policy

Shipping Policy

Last Updated: July 2026

At GoPokemon.shop, we are committed to providing a reliable and secure shipping experience for all customers. This Shipping Policy explains how we process, prepare, and deliver orders placed through our online store.

By placing an order with GoPokemon.shop, you agree to the terms described in this Shipping Policy.

1. Order Processing Time

All orders are processed after payment confirmation and verification.

Processing Time:

Orders are typically prepared within 1–3 business days.
Orders are not processed or shipped on weekends or major holidays.
Processing times may be extended during sales events, product launches, holidays, or periods of high order volume.

Once your order has been shipped, you will receive a confirmation email containing available tracking information.

2. Shipping Methods and Delivery Times

GoPokemon.shop uses trusted shipping carriers to deliver customer orders.

Estimated delivery times may vary depending on:

Shipping destination
Carrier availability
Weather conditions
Holidays
Customs processing (for international orders)

Estimated delivery timeframes:

United States Orders:

Standard Shipping: approximately 3–6 business days after processing
Express Shipping (when available): approximately 1–3 business days after processing

Delivery estimates are not guaranteed and may be affected by circumstances outside of our control.

3. Shipping Confirmation and Tracking

After your order has been shipped, you will receive a shipping confirmation email.

When available, tracking information will include:

Shipping carrier details
Tracking number
Estimated delivery information

Customers are responsible for monitoring their tracking information after shipment.

If tracking shows that an order has been delivered but the customer has not received it, please contact the shipping carrier first and then contact GoPokemon.shop for assistance.

4. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

Please verify:

Full name
Street address
Apartment or unit number (if applicable)
City
State
ZIP code
Contact information

GoPokemon.shop is not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete addresses provided by customers.

5. Lost, Stolen, or Delayed Packages

Once an order has been shipped and transferred to the shipping carrier, delivery responsibility is shared with the carrier.

GoPokemon.shop is not responsible for:

Lost packages confirmed as delivered by the carrier
Packages stolen after delivery
Delays caused by shipping carriers
Incorrect delivery information provided by customers

If your package is delayed or missing, please contact us and we will work with you to determine the appropriate next steps.

6. Damaged Packages

We carefully inspect and package products before shipment.

If your order arrives damaged:

Take photos of the damaged package and product.
Contact us within 7 days of delivery.
Provide your order number and supporting information.

We will review the situation and determine the appropriate resolution.

7. International Shipping

International shipping availability may vary depending on destination.

Customers should be aware that international orders may be subject to:

Customs inspections
Import duties
Taxes
Additional fees imposed by local authorities

Any customs duties or import fees are the responsibility of the customer unless otherwise stated.

GoPokemon.shop is not responsible for delays caused by customs processing.

8. Shipping Restrictions

GoPokemon.shop reserves the right to restrict shipping to certain locations due to:

Carrier limitations
Legal restrictions
Fraud prevention measures
Delivery reliability concerns

Customers will be notified if an order cannot be shipped.

9. Order Changes and Cancellation After Shipment

Once an order has been shipped, we cannot modify the shipping address or cancel the shipment.

If you need to make changes to an order, please contact us as soon as possible before shipment.

10. Contact Information

For questions regarding shipping, please contact:

GoPokemon.shop Customer Support

Email: contact@Gopokemon.shop
Phone: +1 (479) 345-1674

Address:
2665 Gorby Lane
McComb, MS 39648
United States

Thank you for choosing GoPokemon.shop. We appreciate your business and are committed to providing a positive shopping experience.